Returns & Exchanges

If you change your mind about an online MORLX order, you can tell us that you want to cancel within 14 days of receiving your goods. You then have a further 14 days to return them.

You may inspect and try on clothing as you would in a shop. Please take reasonable care of returned items. A refund may be reduced where handling goes beyond what is necessary to check the item and causes a loss in value.

Where required by law, refunds include the cost of standard outbound delivery. If you chose a more expensive delivery service, the additional delivery cost is not refundable. Unless an item is faulty, not as described or otherwise covered by your statutory rights, you are responsible for the cost of returning it.

If an item is faulty, damaged on arrival or not as described, contact us before returning it so we can help.

For an exchange, contact us first. Exchanges are subject to stock availability and may be handled as a return followed by a new order.

To start a return or ask a question, email admin@morlx.co.uk and include your order number.

Nothing in this policy affects your statutory consumer rights.